Privacy Policy

1. Introduction

Welcome to our platform. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application to browse and book travel experiences.

2. Information We Collect

We collect information that you provide directly to us when you use our services. This includes:

• Personal Identification Information: Name, email address, and phone number when you create an account or make a booking.
• Booking Details: Information about the travelers in your party, dates of travel, and specific tour preferences or requirements.
• Payment Information: When you make a purchase, your payment card details are collected and processed directly by our secure, PCI-compliant third-party payment processors. We do not store your full credit card numbers on our servers.
• Usage Data: Information about how you interact with our platform, including IP addresses, browser types, and pages visited, to help us improve our services.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and manage your bookings and transactions.
• Communicate with you regarding your reservations, including sending confirmations and updates.
• Provide customer support and respond to your inquiries.
• Improve, personalize, and expand our platform and services.
• Detect and prevent fraudulent transactions and other illegal activities.

4. Sharing Your Information

We do not sell your personal information to third parties. We only share your information in the following circumstances:

• Service Providers & Tour Operators: We share necessary booking details (such as your name, contact info, and party size) with the local tour operators and global reservation systems required to fulfill your itinerary.
• Payment Processors: We share transaction data with secure payment gateways to process your payments.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the information provided on our platform.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.